1. CCFDbank treasures your privacy and security and the protection of your privacy is
information of Website users, how we may use such information, and ways through which
you can protect your privacy.
In order to ensure a seamless and safe interaction with our website, we employ the use
encryption systems and other security strategies to safeguard all our website activities. To
ensure a minimal chance of someone else trading in your name, we demand you create and
use your own username and password under protected protocols.
Endeavour you do not share your password with any other person, and be aware that
officials of CCFDbank will never demand to know your password. If someone approaches
you, claiming to be a representative of CCFDbank and asks for your password, do not
consent to their demand and report the incident to our customer support immediately.
Choose a password that is hard to crack and make sure you change it once every few
months. Do not forget to log out immediately you finish any trading activity with
CCFDbank, after each trading session, and any time you want to leave your computer.
When you want to start trading, the first thing required of you is to open an account. As
simple as account-opening process is, you will need to provide some basic personal
information like your first name and surname, phone number, and email address. You may
only need to provide other information or proof of identity any time in the future
CCFDbank will secure the privacy of every personal data we get from you, which includes
marital status, age, or occupational status. We may also request from you, passport,
photographs, and copies of your ID, in compliance with all and any laws, policies, or
regulations, which require the procurement of such documents. In addition, in some
locations, you may have a legal compulsion to provide some financial information, risk
tolerance, and investment experience.
All these documents are necessary if you want to have a smooth access to a trading account
with the ability to trade easily. Note that it is not mandatory that you provide these
documents; however, if you do not provide them, you will not have the chance to open the
account and trade on the website. Furthermore, you must always notify us if any of your
personal information changes so that we will make the necessary amendments to keep your
profile updated as per legal requirement.
The information we collect is for the administration and operation of services, defence of
our legal rights, fraud prevention, and for regulation compliance with respect to the services
CCFDbank will not trade, rent, reveal, or sell your personal data with the exception of the
purposes aforementioned or the occurrence of the subsequent conditions. We exchange
data with clearing houses and banks to make available to you all services and products you
need for trading or with the partner firms and other individuals processing your personal
Whenever there is a violation or suspicion of fraudulent activity relating to the trading
private information as necessary to such bodies like fraud prevention and credit reference
agencies. We will also provide your personal data in this same situation to courts and
national and international law enforcement agencies as necessary and as per legal
requirement. Apart from these instances, your personal data is reasonably secure from
illegal use, amendment, damage or disclosure, through all reasonable means while trading
Child and Underage Privacy
When you use this website, you are indicating you are of a minimum of 18 years of age or
any other jurisdiction-dependent age restriction, based on any other laws applicable to you.
This is mandatory if you seek to have access to trading on the website. If you are not up to
the required minimum age, and you had access to the website by mistake, you have the duty
to exit from the site and notify us quickly so that we will verify the necessary regulations and
laws, which relate to you and your personal data.
Notwithstanding the above scenario, in the effort to safeguard child privacy, we do not
consciously collect or keep data from any user below age 13 and we did not design any
element of our website to attract anybody below 13 years of age. If at any time, the Website
collects or keeps any such under age personal data; it would comply with the Children’s
Online Privacy Protection Act (COPPA) and all or any other necessary law within the correct
updated and binding version is the version that is always on the site. If we make any material
changes, we may notify you through email according to our judgment.
Kindly note that all and any use of the site and its services is subject to the Terms and
Conditions, and these may require adjustment occasionally at the exclusive preserve of
2. COLLECTION OF PERSONAL INFORMATION
2.1. We collect information required to open an account, to transact business effectively and
to safeguard your assets and your privacy. To do this, we gather information to help us
assess your needs and preferences.
2.2. The information we collect directly from you includes information required to
communicate with you, including your name, mailing address, telephone number, e-mail
address and to identify who you are. We also collect demographic information when you
open an account, including, birth date, education, occupation, etc. and information about
your transactions with us. We also assess your trading experience, your approximate annual
income and approximate net worth to assess your financial position.
3.USAGE OF PERSONAL INFORMATION
We use personal information only as appropriate to provide you quality service and security.
For example, we may use the information collected from you to verify your identity and
contact information. We may also use this information to establish and set up your trading
account, issue an account number and a secure password, maintain your account activity,
and contact you with account information. This information helps us improve our services to
you, customize your browsing experience and inform you about additional products, services
or promotions that may be of interest to you.
4.OUR AFFILIATES AND PARTNERS
We may share information with affiliates if the information is required to provide the
product or service you have requested or to provide you the opportunity to participate in
the products or services our affiliates offer. We may also forge partnerships and alliances,
which may include joint marketing agreements, with other companies who offer high-quality
ensure that these products and services meet your needs and are delivered in a manner that
is useful and relevant, we may share some information with partners, affiliates and alliances.
This allows them to better understand the offers that are most relevant and useful. The use
of your personal information is limited to the purposes identified in our relationship with the
partner or affiliate